Here at Main Event, we have designed our website to be as user friendly as possible. We are always happy to answer any questions that you may have about our website or our service, please do not hesitate to contact us before placing an order, if you have any concerns.
The Main Event name & logo are the Trademarks of the company. We reserve the right to alter any information on our website without prior notice.
By placing an order with Main Event, Customers are entering a contract with our Company and are therefore agreeing to our Terms and Conditions that are set out on this page. If you need any further clarification regarding these terms, Please contact us via email at
[email protected] before placing your order
As from 1st January 2022, we are not able to accept any returned items for a refund, due to the Covid 19 virus. We will review this in June 2022.
Main Event reserve the right to refuse selling to any customer.
PAYMENT.
All payment must be made in Pounds Sterling.
1. Payment can be made by Credit Card or Bank Account via PAYPAL. This is one of the most secure ways to purchase items through the internet Worldwide and will NOT cost the buyer anything.
2. Payment can be made by Direct Bank Transfer.
Please Note....We do not accept Cheques or Postal Orders.
U.K. SHIPPING POLICY.
All Items are sent via Royal Mail, First Class Recorded Delivery.
You will be notified of the postal charges at the time of placing the order, All items are made ready for dispatch as soon as full payment has been made. Usually within 24 hours where possible. Please note that most deliveries are made during the working week and we would recommend that you use a shipping address , where there will be someone available all day, as all parcels have to be signed for.
If you are not there to receive the goods, they may be returned to the sender and you will be responsible for re-delivery charges.
INTERNATIONAL SHIPPING POLICY.
All Items are sent via Royal Mail, Air Mail.
You will be notified of an approx. postal charges at the time of placing the order.
This may change due to the size / weight of the parcel to be shipped. We will confirm the actual cost as soon as possible via email and a Paypal invoice.
We would need to see some identification that you live / work at the shipping address before shipping any goods outside of the UK. Main Event will not be held responsible for any losses what so ever.
Main Event reserves the right to alter any shipping costs as required. We will notify the customer of any changes via email.
Delivery to countries may incur import duties and taxes. Main Event can not be held liable for any duties or taxes that are charged by Customs & Excise, or any Government import taxes whatsoever, this will be the sole responsibility of the customer to arrange and finance any such taxes.
CANCELLATION POLICY and RETURNS POLICY
As from 1st January 2022, we are not able to accept any returns, due to the Covid 19 virus.
We will review this in June 2022.
The customer must email us immediately at
[email protected] to cancel an order, The order will be cancelled and a full refund will be given ONLY if the items have NOT been dispatched or bought in especially to fulfil this order.
If the items have been dispatched and are a standard stock item, the goods must be returned, unused and in the original packaging within 14 days of dispatch from Main Event.
Upon inspection, If the goods arrive back within 14 days and are unused and still in perfect condition, We will refund the cost of the items only, Main Event will NOT refund the cost that has been incurred to ship the items to the customer & back to us.
All shipping costs must be borne by the customer.
Main Event accept no responsibility for goods that are damaged or lost if they are sent back to us. The customer will need to take out extra insurance cover at their own cost.
Please insure you fully read and understand the returns policy before purchasing anything that you feel may not be the correct size for you. The shipping costs are always the responsibility of the customer.
FAULTY MERCHANDISE RETURNS POLCY.
We at Main Event check all items prior to dispatch for any defects and will guarantee that all items that are sent out, are of the Very Highest Quality. If you feel that an item is faulty you must contact us immediately with the complaint. We will need the item sent back to us within 14 days of dispatch from Main Event to inspect the alleged fault.
If the complaint is upheld, we will offer a replacement item or a full refund for the original invoice price only, for the faulty item and original postage.
You must produce a receipt of postage for a full postal refund when you send the faulty item back to us.
Main Event accept no responsibility for goods that are damaged or lost if they are sent back to us. The customer will need to take out extra insurance cover at their own cost.
Your statutory rights as a consumer are not affected by our terms and conditions policy
